As previously announced, Medeco is currently undergoing an Enterprise Resource Planning (ERP) transition to the JDE System. Due to this significant changeover, call wait times and processing times may be extended until we complete converting to our new system.
We realize your time is important. To help you avoid extended hold times, please remember to use our tool crcDash to access:
- Order Status Information
- Tracking Information
- Copies of Acknowledgements, Invoices, Credit Memos
- Lead Times
- Buying Programs
- Open Question Orders
- Online Order Entry
We sincerely appreciate your patience as we undergo this transition.
Medeco & Arrow Customer Care Team